Bay State Milling

"By being able to track parts to equipment, you spend less downtime finding the parts to repair a piece of equipment."

Bay State Milling Co., a North American family-owned and operated flour miller, did not have a preventive maintenance system in place: it operated on a run-to-failure basis. The company turned to FaciliWorks for a reliable maintenance system.

"It cut costs. Definitely," said Dick Niswonger, a twenty-year Bay State employee. Niswonger relayed how FaciliWorks Maintenance Management Solution improved the company's bottom line. First, FaciliWorks reduced unscheduled downtime. By tracking maintenance history, Bay State now maintains equipment on a regular basis. Knowing that a particular piece of equipment is failing all the time helped determine the cause of the failure. In addition, the ability to track parts to particular equipment further sliced downtime. "By being able to track parts to equipment, you spend less downtime finding the parts to repair a piece of equipment," said Niswonger. Finally, maintenance labor costs have lessened due to reduced equipment failure.

Operational cost savings resulted from implementing FaciliWorks. With labor and unscheduled downtime reduced, the plant functions at an optimal level. According to Niswonger, FaciliWorks is a "very good product and a good way to manage maintenance and parts."

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