Support

Contact Information

(480) 922-7300
Fax: (480) 922-7400

Technical support is available by telephone during normal business hours, Mountain/Central time.

E-mail technical support

Write us at:
CyberMetrics Corporation
16100 N. Greenway-Hayden Loop, Suite 100
Scottsdale, AZ 85260

Live Support Service

CyberMetrics now offers a web-based Live Support service. If you have a question about any of our products, click on the button at the left for a chat window that lets you converse directly with a CyberMetrics support technician or sales representative. They'll be there to answer any questions you have and provide you with the information you need, quickly and interactively. If no representative is available, you can leave a message and we'll contact you.

Live On-Call Support Session

If a support representative has scheduled you for a Live Support session, please click here.

Support Links

	Problem Solving Tips Try these before you call for support.
	Backing up your data files
	Sending Data to Technical Support
	Search our Knowledge Base
	Discussion Forum
	Report Exchange
	Download Software Updates
	Customer Survey Please fill out this survey form to help us improve our software and services.

Technical Support Callback

Do you have a question or a problem concerning CyberMetrics software? Fill out our Technical Support Callback form and we'll give you a call.

E-Mail Notification

Follow this link to sign up to receive e-mail newsletters with the latest word on software revisions and updates, special offers, new software roll-outs, and more.

Training

Get the most out of your CyberMetrics software! We offer software training seminars on a regular basis, at a reasonable price. Click here for more information, or call CyberMetrics Sales at 1-800-777-7020 to reserve a spot.

Web Demo

Our new Web Demo system utilizes state-of-the-art WebEx™ technology so you can experience using any of our software packages without having to download or install anything. You can fully operate any of our packages by just using your web browser. One of our experienced staff members will walk you through the setup and operation of any software package you're interested in-it's quick and simple!

If you'd like to schedule a Web Demo appointment, then please e-mail your request to sales@cybermetrics.com.

If you're already scheduled to participate in a Web Demo session, then click here to log in.

Feature Request

CyberMetrics Corporation uses requests for product changes and new features as the primary input for our product development. We invite users to send in requests using the Feature Request Form.