Technical Support

Contact Information

By Phone:

(480) 922-7300
Fax: (480) 922-7400

CyberMetrics’ technical support is available by telephone during the hours of 6 a.m. and 4 p.m., Mountain Standard Time.

By E-mail:

GAGEtrak v5-6, FaciliWorks 7 Desktop and SUPPLIERtrak 4.5 / 4.6 Support: support@cybermetrics.com

FaciliWorks 8i.4 Support: fsw8i.support@cybermetrics.com

This special support email address has been established for the initial release of this product. All support issues for FaciliWorks 8i.4 should be submitted to this email address. Phone support is not available at this time.

Soporte Técnico En Español:

(480) 212-1264
soporte@cybermetrics.com

Product Registration:

CyberMetrics now offers online product registration. To register your CyberMetrics product online, please click here.

Training:

As a solutions provider, CyberMetrics provides our customers with a wide-array of services to complement our software products. Click here for training information and options or call CyberMetrics Sales Department at 1-800-777-7020.

Technical Support Callback:

Do you have a question or a problem concerning your CyberMetrics software? Fill out our Technical Support Callback form and we'll promptly provide you with an answer.

E-Mail Notification:

Complete the “Newsletter” form on the left side of this page to sign up to receive CyberMetrics’ eView newsletters; providing you with information regarding software revisions and updates, special offers, new software roll-outs, and more.

Web Demo:

Our new Web Demo system employs state-of-the-art Citrix® technology so you can experience CyberMetrics software using your Web browser. One of our experienced team will walk you through the setup and operation of the software solution of your choosing - it's quick and easy!

To schedule a Web Demo appointment, click here.

To participate in a Web Demo session you've scheduled, log in here and click the “Join a Meeting” button.