CyberMetrics - Terumo Medical uses FaciliWorks 8i Server Enterprise Asset Management Software

For Terumo Medical, FaciliWorks 8i is just what the doctor ordered.

For more than 80 years, the name Terumo has been synonymous with high-quality, innovative medical devices. From its start in 1921 as a manufacturer of clinical thermometers, Terumo Corporation has grown worldwide to a position of leadership in such areas as hollow-fiber technology, blood-management systems and endovascular therapy. Robert Sutton, Quality Specialist, relies on CyberMetrics’ FaciliWorks 8i to run the extensive Preventative Maintenance and Equipment Control Departments of the Terumo Cardiovascular Systems and Terumo Heart Divisions in Ann Arbor, MI.

CHALLENGE: Save time, reduce errors and manage multiple facilities at once. Paper records and electronic spreadsheets were time consuming and left far too much room for human error. Additionally, because of Terumo’s multiple locations, they needed a centralized software solution to control all assets, including but not limited to preventative maintenance and repairs.

QUICK INFO
Industry	Medical Devices
Location	Terumo Cardiovascular Systems & Terumo Heart, Ann Arbor, Michigan
Software	FaciliWorks 8i Server Professional Edition
Principal user	Robert Sutton

SOLUTION: FaciliWorks 8i Server. Terumo began using FaciliWorks Desktop in 2002 and recently upgraded to FaciliWorks 8i Server.

IMPACT: Robert uses FaciliWorks 8i because it saves time, helps his team avoid costly errors and lets them manage “everything from inspection, measuring and test equipment to heavy duty machine shop equipment, test fixtures, vehicles and buildings” across multiple facilities with a single, centralized database. The result is increased asset uptime, decreased costs and improved efficiency.

Terumo has also taken advantage of online FaciliWorks training. Robert says it was “...awesome training that really led to time savings and higher quality of output.”

We asked Robert what we could do to make FaciliWorks better. His only suggestion was that we “move the [CyberMetrics] corporate office to Ann Arbor, Michigan.”

Terumo needed a cure-all and that’s just what they found in FaciliWorks. Contact us today to learn how FaciliWorks can work for you.

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We asked Robert what we could do to make FaciliWorks better. His only suggestion was that we "move the [CyberMetrics] corporate office to Ann Arbor, Michigan.”