Updates are released by CyberMetrics to fix issues that are found in our programs
and to enhance or add new features. When an update is applied, updated files replace
the original install of the program. In order to keep your data safe from upgrade
"overwrites," our updates ignore the target database so your essential information
is not overwritten or affected.
A new feature provided by FaciliWorks and GAGEtrak is a custom report editor that
allows the user to modify existing reports and/or create new reports based on specific
criteria. These custom reports are stored in the database, which as we stated, is
not affected when an update has been applied.
So how are reports updated with fixes or enhancements? We install a New Reports
table when an update is installed which contains new versions of the reports. Furthermore,
we install an updated Data Transfer Utility (DTU). The DTU can be found in the Windows
Start Menu under Programs -> FaciliWorks or GAGEtrak -> Data Transfer Utility.
The Data Transfer Utility program has three options:
1. Run Scripts - This option is for users who
have opted to use MS SQL Server to store their data. This utility runs the scripts
needed to build the data tables.
2. Data transfer - This option is used to migrate
data from older versions of our software to upgraded versions e.g. GAGEtrak 5 to
3. Update/Add Reports - This option is used
to update older versions of reports with the newer report included with an update.
To update the reports in your database after a program update has been applied, navigate to Start -> Programs ->| [application name] -> Data Transfer
Utility -> Update/Add Reports, and then click Next.
The Destination Connection Information dialog window
will appear. Set the desired Destination Connection Information, (this can be done
by clicking the radio button to the right of the destination field). When
this button is clicked, an Open Database
window will appear. Here, you will be prompted to browse to and select the database you intend to
use within the application. The file selected should have an
.mdb file extension, designating it as a database.
When the database has been selected, click OK and
a list of Available Reports for Updating will appear, comparing your version of the
reports and the current version of the reports available for update.
Note: The DTU will not overwrite New reports that have
been created by the user. If you have not modified any reports in the past, then
click Transfer Data to have the updated versions of the
reports transferred to your database.
If you have modified certain reports, then
you will want to locate them and select Skip, or if you
have modified certain reports and would like to replace them with the updated report,
then select Overwrite on the Action drop-down list to the right.
Additionally, if you would like to save the updated report
with a new report name, you can do this by selecting Save As from the Action drop-down list and providing a New Report
Name in the field to the right of the report being renamed. If all of the versions
match from left to right, then you need not run the DTU.
If you are unsure about whether this utility should be run, please contact Technical
Support for assistance on running the report DTU.