One of the most important aspects of a CMMS implementation is proper, comprehensive training. Though FaciliWorks is easy to use, it is a robust solution with extensive functionality. Formal training ensures consistent data entry by all users and proper use of the software in daily operation, as it pertains to the users’ specific roles in your maintenance management department. Software is simply a tool to be utilized in maintenance management; the real investment lies with your employees and training them on the proper use of that tool. Without it, the software could become a misused or unused tool, resulting in a reduction of ROI.
Three convenient and effective training options are available to fit your needs: on-site, two-day regional and Web training. Our team of experts will gladly advise you on the ideal comprehensive training package to fit your needs.
- Introductory Web training is a good way to become familiar with the major features and functionality of FaciliWorks prior to implementation, learning ideal data flow and data entry methods.
- On-site training is strongly recommended for all new implementations, for both system administrators and end users. It enables real-world, hands-on learning that follows your company’s established protocol, including but not limited to your ideal FaciliWorks workflow, time-saving shortcuts and error avoidance. At the conclusion of on-site training, each attendee will receive a completion certificate as proof to an auditor of proper training from the software manufacturer. Tailored on-site training ensures that you reap the maximum benefit from and ensure your success with FaciliWorks CMMS software.
- Two-day regional classes offer hands-on learning and include a certificate of completion as proof to an auditor of proper training from the software manufacturer. Regional classes have a standard syllabus, though students do have the opportunity to ask questions specific to their company’s situation. Regional classes are held at various cities around the country and class sizes are kept small in order to provide individual instruction and assistance. For more information about classes and locations, please use our interactive
- On-going education is key to continuing your company’s success with FaciliWorks. During the initial launch, your company may only use a limited amount of the software. Over time, your needs may require that you begin using other, uncharted areas. Accessing these new areas without a refresher may result in poor data entry. In this type of scenario, Web training, tailored to your specific area(s) of interest, is highly beneficial. Other scenarios may include the addition of a new user or a change in duties for an existing user.