Your privacy is important to CyberMetrics. This statement discloses the information
practices for CyberMetrics Web sites, including what type of information is gathered
and tracked, how the information is used, and with whom the information is shared.
CyberMetrics Corporation abides by the Safe Harbor framework as set forth by the United States Department Of Commerce regarding the
collection, use and retention of information collected from the European Union by
a Web site on the CyberMetrics.com domain.
Personal information
In general, you can visit CyberMetrics on the Internet without telling us who you
are and without giving any personal information about yourself. There are times,
however, when we or our partners may need information from you.
You may choose to give us personal information in a variety of situations. For example,
you may want to give us information, such as your name and address or e-mail id,
to correspond with you, to process an order, or to provide you with a subscription.
You may give us your credit card details to buy something from us or a description
of your education and work experience in connection with a job opening at CyberMetrics
that you wish to be considered for. We intend to let you know how we will use such
information before we collect it from you; if you tell us that you do not want us
to use this information to make further contact with you beyond fulfilling your
requests, we will respect your wishes. If you give us personal information about
somebody else, such as a spouse or work colleague, we will assume that you have
their permission to do so.
Using and Sharing Personal Information
The following paragraphs describe in more detail how CyberMetrics may use your personal
information and with whom we may share it. Depending on the type of CyberMetrics
Web site you are visiting, one or more of the paragraphs may apply. For example,
if you order a product from a CyberMetrics Web site, your information will be handled
as described in such paragraphs as Fulfilling Your Transaction Request and Marketing
Use.
Fulfilling your transaction request
If you request something from a CyberMetrics Web site, for example, a product or
service, a callback, or specific marketing materials, we will use the information
you provide to fulfill your request. To help us do this, we may share information,
with others, for instance, other parts of CyberMetrics, CyberMetrics' Business Partners,
financial institutions, shipping companies, postal or government authorities (for
example, Customs authorities) involved in fulfillment. In connection with a transaction
we may also contact you as part of our customer satisfaction surveys or for market
research purposes.
Marketing Use
The information you provide to CyberMetrics on certain CyberMetrics Web sites may
also be used by CyberMetrics and selected third parties for marketing purposes.
Before we use it, however, we will offer you the opportunity to choose whether or
not to have your information used in this way.
CyberMetrics Human Resources Web Sites (including
Recruitment)
In connection with a job application or inquiry, whether advertised on a CyberMetrics
Web site or otherwise, you may provide us with information about yourself, such
as a resume or curriculum vitae. We may use this information throughout CyberMetrics
and its related entities for the purpose of employment consideration or your inquiry.
Except where you tell us not to, we will keep the information for future consideration.
Information for Business Partners
If you represent a CyberMetrics Business Partner, you may visit a CyberMetrics Web
site intended specifically for CyberMetrics Business Partners. We may use information
provided on that site to administer and develop our business relationship with you,
the Business Partner you represent, and CyberMetrics Business Partners generally.
For instance, this may involve using your information to send you details of CyberMetrics
Business Partner programs. It may also include sharing certain information with
other Business Partners (subject to any confidentiality obligations that may exist),
or CyberMetrics customers or prospects. In connection with a particular transaction
or program, we may also contact you as part of customer satisfaction surveys or
for market research purposes.
CyberMetrics Supplier Administration
If you represent a CyberMetrics supplier, you may visit a CyberMetrics Web site
intended specifically for use by CyberMetrics suppliers. We may use the information
provided on that site in connection with entering into or performing a transaction
with you. For example, this may include sharing information with other parts of
CyberMetrics, CyberMetrics' Business Partners, customers, shipping companies, financial
institutions, postal or government authorities involved in fulfillment. It may also
be used to administer and develop our relationship with you, the supplier you represent
and/or other CyberMetrics suppliers generally.
CyberMetrics Discussion Forums and Chat Rooms
If you participate in an CyberMetrics discussion forum or chat room, you should
be aware that the information you provide there will be made broadly available to
others, potentially inside or outside CyberMetrics, who have access to that discussion
forum or chat room. Also, please recognize that individual forums and chat rooms
may have additional rules and conditions. Each participant's opinion on a forum
or chat room is his or her own and should not be considered as reflecting the opinion
of CyberMetrics.
Other CyberMetrics Web Site Notices
In some cases, specific CyberMetrics Web sites may contain other notices about their
use and the information practices applicable to those sites.
Our Worldwide Practices
CyberMetrics is a global organization, with legal entities, business processes,
management structures, and technical systems that cross borders.
Our privacy practices are designed to provide protection for your personal information,
all over the world.
We may share your personal information within CyberMetrics and transfer it to countries
in the world where we do business.
Some countries may provide less legal protection for your information. In such countries
CyberMetrics will still handle information in the manner we describe here.
Information Security and Quality
We intend to protect your personal information and to maintain its quality. We implement
appropriate measures and processes, such as using encryption when transmitting certain
sensitive information, to help us to keep your information secure and to maintain
its quality.
Supplementing Information
From time to time we may supplement information you give us via a CyberMetrics Web
site with information from other sources, such as information validating your address
or other available information about businesses. This is to help us maintain the
accuracy of the information we collect and to help us provide a better service.
Use of Suppliers
In some cases CyberMetrics uses suppliers to collect, use, analyze and otherwise
process information on its behalf. It is CyberMetrics' practice to require such
suppliers to handle information in a manner consistent with CyberMetrics' policies.
Mergers and Acquisitions
Circumstances may arise where, whether for strategic or other business reasons,
CyberMetrics decides to sell, buy, merge or otherwise reorganize businesses in some
countries. Such a transaction may involve the disclosure of personal information
to prospective or actual purchasers, or receiving it from sellers. It is CyberMetrics'
practice to seek appropriate protection for information in these types of transactions.
Cookies, Web Beacons and Other Technologies
We sometimes collect non-identifiable information from visits to our Web sites to
help us provide better customer service. For example, we keep track of the domains
from which people visit, and we also measure visitor activity on CyberMetrics Web
sites, but we do so in ways that keep the information non-identifiable. This information
is sometimes known as "clickstream data." CyberMetrics or others on CyberMetrics'
behalf may use this data to analyze trends and statistics and to help us provide
better customer service.
Also, when we collect personal data from you in a transaction, we may extract some
information about that transaction in a non-identifiable format and combine it with
other non-identifiable information such as clickstream data. This information is
used and analyzed only at an aggregate level to help us understand trends and patterns.
This information is not reviewed at an individual level. If you do not want your
transaction details used in this manner you can disable your cookies.
We collect the information we mentioned in the previous paragraphs through the use
of various technologies, including one called "cookies". A cookie is a piece of
data that a Web site can send to your browser, which may then be stored on your
computer as an anonymous tag that identifies your computer but not you. Some CyberMetrics
pages use cookies, sent by CyberMetrics or its third party vendors, or other technologies
to better serve you when you return to the Web site. You can set your browser to
notify you before you receive a cookie, giving you the chance to decide whether
to accept it. You can also set your browser to turn off cookies. If you do so, however,
some Web sites may not work properly.
Some CyberMetrics Web sites also use Web beacon or other technologies to better
tailor those sites to provide better customer service. These technologies may be
in use on a number of pages across CyberMetrics' Web sites. When a visitor accesses
these pages, a non-identifiable notice of that visit is generated which may be processed
by us or by our suppliers. These Web beacons usually work in conjunction with cookies.
If you don't want your cookie information to be associated with your visits to these
pages, you can set your browser to turn off cookies.
If you turn off cookies, Web beacon and other technologies will still detect visits
to these pages, but the notices they generate cannot be associated with other non-identifiable
cookie information and are disregarded.
Service Quality Monitoring
Certain Web transactions may also involve you calling us or our calling you. Please
be aware that it is CyberMetrics' general practice to monitor and in some cases
record such calls for staff training or quality assurance purposes.
Online Advertising
Certain companies help us deliver interactive on-line advertising such as banner
ads. These companies may collect and use information about customers to help us
better understand the offers, promotions, and types of advertising that are most
appealing to our customers. After it is collected the information is aggregated
so it is not identifiable to a specific individual. If, however, you would prefer
that these companies not collect such information, please visit
www.networkadvertising.org and follow the "opt-out" instructions.
Personalized URL Link
On occasion, we may personalize and customize Web sites for certain visitors. If
you visit one of these sites, you may find it customized with references to products
and/or services that we believe may be of interest to you, based on your previous
interactions with CyberMetrics and information you have provided to us. While you
are visiting these Web sites, we may collect information about your visit to better
tailor the site to your interests. An invitation to visit one of these Web sites
is usually presented as a personalized URL in an e-mail, a notice on a Web site
registration page, or as a response to you logging on to a certain Web site.
If you choose to visit one of these Web sites, you are agreeing to let CyberMetrics
collect information about your visits and also to its association with other information
about you and your relationship with CyberMetrics. If you do not wish your information
to be used in this way, do not accept the invitation to visit these sites.
Disclosures Required By Law
Please be aware that in certain circumstances, it is possible that personal information
may be subject to disclosure pursuant to judicial or other government subpoenas,
warrants, or orders.
Privacy Technology
Technology will increasingly help give you more control over your personal information.
It will also help organizations to manage their privacy practices and policies.
As an information technology provider, CyberMetrics actively supports the development
of privacy technologies to help achieve these goals and to help create greater trust
and confidence in the way personal information is handled.
Products and services are available which can assist you with the control of your
personal information while navigating the Web. See
http://www.privacyalliance.org/resources/rulesntools.shtml for an overview
of many privacy-related tools. Please note that CyberMetrics has not formally evaluated
these tools.
Links to non-CyberMetrics Web sites
CyberMetrics Web sites may contain links to other Web sites. CyberMetrics is not
responsible for the privacy practices or the content of those other Web sites.
Notification of Changes
This privacy statement was last updated on June 27, 2008. A notice will be posted
on our Web site home page for 30 days whenever this privacy statement is changed
in a material way.
Privacy Questions and Access
If you have a question about this statement, you can send an email to the CyberMetrics
Web site coordinator. The address for this is webmaster@ CyberMetrics.com. You can
also contact us at this address if you have a question about CyberMetrics' handling
of your information.
If you wish to obtain a copy of particular information you provided to CyberMetrics,
or if you become aware the information is incorrect and you would like us to correct
it contact us at support@cybermetrics.com.
Before CyberMetrics is able to provide you with any information or correct any inaccuracies,
however, we may ask you to verify your identity and to provide other details to
help us to respond to your request. We will endeavor to respond within an appropriate
timeframe.
If you have questions or concerns regarding the site's privacy statement, you should
first contact CyberMetrics directly.
This Web site is maintained by CyberMetrics Corporation or one of its divisions
or subsidiaries around the world.
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