GAGEtrak

 

Frequently Asked Questions

Why does my GAGEtrak/FaciliWorks software bring up a message stating it is going to expire, even though I purchased the software? The message states that I need a trigger code to activate the software?

This is a normal message for new customers or those who are upgrading their current software package. Like many other software development firms, CyberMetrics instituted the activation trigger code to help combat software piracy. If you have purchased the software, you can obtain your unique activation trigger code by contacting our Client Solutions Department toll-free at 1-800-777-7020.

How can I tell if I have the newest version of GAGEtrak?

Click the About button in the main menu to see what version of GAGEtrak you have. The latest version is always listed on the Software Updates page.

Can GAGEtrak interface to spreadsheets and other Windows applications? Can I import existing data into GAGEtrak?

Yes! You can easily export GAGEtrak data to most of the standard Windows programs, such as Microsoft Excel, Rich Text (Microsoft Word), HTML, or text. To export data, select the Import/Export option on the Tools and Utilities Menu. You can import data from most formats, including Tab Separated Text; Comma Delimited Text; Excel and Lotus 123 spreadsheets; dBase, and Paradox.

Does GAGEtrak have bar code support?

Yes! GAGEtrak works with any bar code reader configured as a "wedge" (as most are). In fact, the Issue and Return screens have been optimized to support bar code input (of course, you can still use manual keyboard entry). Bar code technology helps you save time, avoid mistakes, and reduce costs.

Is GAGEtrak Year 2000 Compliant?

Yes! GAGEtrak is compliant with the millennium change. Just set the year value to be 4-digits in your Windows control panel and the program will honor the setting.
Actually, all date formats are supported (i.e., "2004/11/02", "11/02/2004", etc.) and can even be run in a mixed mode on a network (i.e., if some users prefer dates to be displayed one way and other users prefer their dates in another way). The reason for this flexibility is that internally, date fields are really stored as a format independent numeric value.
This same format independence holds true for decimal numbers, currencies and time values - this is one of the reasons our products are used by companies worldwide.

Does GAGEtrak have built-in security?

Yes! GAGEtrak provides extensive multi-level security for each major area of the program. Users can be granted one or more rights. Rights include "Access" rights (user can only view the records), "Add" rights (user can just add new records), "Modify" rights (user can modify existing records) and "Delete" rights (user can delete records). If desired, certain users can even be restricted from printing reports or from getting into the utilities menu.

Can you print graphs?

Yes! GAGEtrak comes with many built-in graphs. You can also create custom graphs by exporting your data to any spreadsheet such as Microsoft Excel, PowerPoint, business applications such as Crystal Reports, ReportSmith, Claris Impact and others.

Are the database fields large enough?

Yes—Most of the GAGEtrak fields are 50 characters, except of course for dates and numeric fields. Memo fields can hold up to 64K each. Because of the extremely efficient manner in which GAGEtrak stores fields (variable length fields), there is no wasted disk or memory space.
Other competing maintenance management packages that rely on older technology such as dBase, Btrieve, Paradox, FoxPro and ASCII databases utilize fixed length fields. This results in enormous amounts of wasted disk and memory space.

What does it take to maintain GAGEtrak?

GAGEtrak is very user friendly and requires very little support from MIS or IT staff.

  • It has a built in archive function for historical data.

  • It has a built in backup/restore function to safeguard your data.

  • It has a compact/repair function to correct corrupted data in the event of a power outage.

Can GAGEtrak products be customized?

Yes! If your company has specialized software needs, we can tailor our off-the-shelf package to your exact requirements.
If you prefer to customize the software yourself, we also offer the GAGEtrak Custom Toolkit, including complete commented source code and hundreds of pages of detailed programmer documentation. The Custom Toolkit lets you remove unwanted features, add new features and integrate GAGEtrak with your other applications.

Can GAGEtrak reports be printed, faxed or e-mailed right from my PC?

Yes! GAGEtrak has flexible report output. This means that you can print, fax, or e-mail reports directly from your PC! To do so, select the Send option from a Print Preview of your report.

Note: Faxing requires appropriate fax/modem hardware and supported Windows driver. E-mail requires a MAPI compliant e-mail software package, such as MS Mail.  

Does GAGEtrak have document control for reports?

Yes! If your company needs to comply with ISO 9001:2000 or QS 9000 Document Identification and Control requirements, each report can be uniquely identified with a document control number. The Document Control Text ID will appear at the bottom of all reports.

Can I track all changes made to my database?

Yes! For added security, you can set GAGEtrak to log all record changes to an Audit Trail file. To do so, enable the Audit Trail in your Settings menu. To access the Settings menu, go to your Tools and Utilities menu. Settings is the first option.

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